Privacy Policy

Last updated: September 29, 2026

China Guardrail respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit chinaguardrail.com, contact us, request a quotation, download materials or communicate with us through email, telephone or WhatsApp.

1. Who We Are

This website is operated by Shandong Pipe Engineering Technology Co., Ltd. under the China Guardrail brand. Our website address is https://chinaguardrail.com/.

2. Information We Collect

We may collect information that you provide voluntarily, including your name, business email address, telephone or WhatsApp number, company name, country, destination port, product requirements, quantities, technical specifications, drawings, messages and other information submitted through our inquiry forms or direct communications.

When you use our website, we may also receive limited technical information such as your IP address, browser type, device type, operating system, referring page, pages visited, approximate location, cookie identifiers and access time.

3. How We Use Your Information

We use personal information to respond to inquiries, prepare quotations, review drawings and specifications, communicate about orders and shipping, provide after-sales support, improve our website and services, measure website performance, protect the website from fraud or misuse, and comply with legal or regulatory obligations.

We do not sell or rent your personal information.

4. Legal Basis for Processing

Where applicable, we process personal information based on your consent, our legitimate business interests, steps necessary to respond to your request or enter into a contract, performance of a contract, and compliance with legal obligations.

5. Cookies and Analytics

Our website may use cookies and similar technologies to keep the website working, remember preferences, understand website traffic and improve user experience. We may use services such as Google Analytics or Google Site Kit. These providers may process technical information in accordance with their own privacy policies. You can control or delete cookies through your browser settings, although some website functions may not work correctly if cookies are disabled.

6. Contact Forms, Email and WhatsApp

When you submit an inquiry form, send an email or contact us through WhatsApp, we use the information you provide only to handle your request and related business communication. Messages sent through WhatsApp are also subject to WhatsApp and Meta privacy terms. Please avoid sending unnecessary sensitive personal information.

7. Sharing of Information

We may share information only when reasonably necessary with website hosting, analytics, email, communications, logistics, payment, customs, inspection or professional service providers that support our business. We may also disclose information when required by law, to protect our legal rights, or in connection with a business reorganization. We require service providers to use information only for the relevant service and to protect it appropriately.

8. International Data Transfers

Because we serve customers internationally and use global service providers, information may be processed in countries other than your own. Where required, we take reasonable steps to apply appropriate safeguards for international transfers.

9. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes and meeting legal obligations. We use reasonable technical and organizational measures to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Depending on the laws that apply to you, you may have the right to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information, and to withdraw consent where processing is based on consent. You may also have the right to request a copy of your information or lodge a complaint with a competent data protection authority.

To exercise a privacy right, contact us at sales@chinaguardrail.com. We may need to verify your identity before completing a request.

11. Third-Party Links

Our website may contain links to third-party websites or social media services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

12. Children’s Privacy

Our website and products are intended for business and professional users and are not directed to children. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be posted on this page with an updated date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact:

China Guardrail
Operated by Shandong Pipe Engineering Technology Co., Ltd.
Shandong Province, China
Email: sales@chinaguardrail.com
Phone / WhatsApp: +86 186 6898 1002